Refund policy

Online Purchases Return 

•  Return Options: Items may be returned or exchanged by mail, or exchanged in-store if applicable.
•  Return Period: Returns must be made within 7 days of receiving your order.
•  Item Condition: Items must be unworn, unwashed, and with original tags attached.
•  Online Purchases: Items purchased online may be returned by mail or in-store.
•  Final Sale: ALL ACCESSORIES ARE FINAL SALE.

*All returned items will be inspected to ensure they meet our return conditions. You will be notified by email if there are any issues with your return.

How to Return Online Purchases

• Return Request Email: Please email lacimeboutique@hotmail.com with your order number, the items you wish to return, and the reason for return.
•  Refund Method: All refunds will be issued to the original payment method used for the purchase. Depending on your payment provider, refunds may take 3–5 business days.
•  Late Refunds: Contact your bank/credit card company after 10 business days.

*The original shipping charge and duties are non-refundable.

In-Store Exchange and Store Credit Policy 

•  Return Options: In-store exchange or store credit only.
•  Return Period: Returns must be made within 30 days.
•  Item Condition: Items must be unworn, unwashed, and with original tags attached.
• ALL ACCESSORIES ARE FINAL SALE.

Arrived the wrong item

Please contact us as soon as possible at lacimeboutique@hotmail.com, and we will assist you promptly. Popular items sell out quickly, so timely contact is appreciated.

Order Cancellations & Refused Shipments

Order cancellations are accepted within 24 hours of purchase.If an order or any part of it is refused without prior authorization, the customer will be responsible for all shipping charges.

Contact

If you require any assistance or have any questions regarding a shipment, please e-mail lacimeboutique@hotmail.com.